Tenant separation
Customer data is separated at the DB level.
Trust & security
Security at Zentri
How the platform is built, where customer data is processed, and what we can evidence independently.
SOC 2 Type II
In progress
Observation window under way
Penetration test
April 2026
Independent third party
Data protection
GDPR · Swiss FADP
DPA available on request
Documentation
What we can send you
We do not publish these documents. Tell us what your review needs and who it is for, and we will send it across.
Request documentationOur security policies — encryption, access control, incident management, business continuity and nineteen more — are listed on our Trust Center, where you can request any of them directly.
SOC 2 Type II report
The full report, once the observation window closes.
On completion
Penetration test summary
Scope, method and outcome from the independent test.
Available
Security questionnaire
Our standard answers, or yours completed and returned.
Available
Data processing agreement
Our DPA and sub-processor list, shared with customers.
Available
Platform
How the platform protects your data
Every control here can be evidenced on request.
Authentication and access
MFA, role-based permissions, and SSO on enterprise plans.
Audit trail
Events are recorded at all times.
Encryption
TLS in transit. Encryption at rest for databases, files and backups.
Backups and recovery
Daily copies to separate storage, with point-in-time recovery on the primary database.
Change management
Changes are reviewed before release.
See every control and its current status on our Trust Center
Security questionnaires
Send yours to security@zentri.cc and we will complete and return it. If you would rather use ours, ask and we will send our standard answers.
Reporting a vulnerability
Send details to security@zentri.cc. We acknowledge within one business day, and we will not pursue researchers acting in good faith.
See it working
See how Zentri fits your operation.
We will walk your security and operations teams through the platform together, and answer the review questions in the same session.